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General

Account & Billing

  • How to cancel from the Microsoft Store
  • How do I get a refund with Google Play Store?
  • Cancel Subscription on Credit Card or PayPal
  • How to cancel through App Store/iTunes
  • How do I upgrade to the 1Password Family plan?
  • Why did the website change to Point Wild?
  • See all 9 articles

Pango Products

  • How do I get help for Identity Guard?
  • What is Point Wild?
  • Will you offer robocall blocking outside the US and Canada?
  • When will Robo Shield be available on Android?
  • How do I get help for Robo Shield?
  • How do I get help for Hotspot Shield?
  • See all 8 articles

Technical Support

  • I lost my 1Password master key and had to delete my account and can’t renew it from the Point Wild account page. How do I get a new one?
  • How many devices can I use Robo Shield on?
  • How many devices can I use Identity Guard on?
  • How many devices can I use 1Password on?
  • How do I log into Point Wild?
  • How do I contact Support?

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